Travel insurance FAQs

1. What do I do on the off chance that I don't get my archives or I require another duplicate?


For every single other supplier, your policy will be sent through email, and is entitled 'Your Travel Insurance Policy'. On events, because of the abnormal state of hostile to infection programming and spam channels, there may be events when this email doesn't achieve you, please guarantee that news@email.moneysupermarketmail.com has been added to your messages "safe sender" list. On the off chance that you have not got your email inside 24 hours of procurement please contact your safety net provider and they will orchestrate another duplicate to be sent to you.

2. Which organizations pay out for volcanic slag related cases?

There is no widespread reply as every policy is diverse. You will need to peruse the Key Facts and policy wording for your policy.

A few back up plans may decrease a case as common debacles can be barred from strategies. Your case might likewise be declined if your flight is wiped out, the same number of safety net providers trust it is the carrier's obligation to take care of all expenses.

3. I'm going on a voyage? How would I discover a policy?

In case you're going on a voyage and need spread, conditions will differ from safety net provider to guarantor and some may not cover travels by any means, subsequently it is crucial that you read the policy documentation preceding taking out a policy. You will likewise need to watch that all nations you are going to visit amid the voyage are secured.

At the point when utilizing our site to book this sort of insurance, we prescribe that you select the uttermost geological destination for your holiday and afterward check with the back up plan they will cover the various nations/destinations that are booked for your excursion.

4. What kind of policy would it be advisable for me to purchase? Will I ring somebody for guidance?

At present you will need to buy your spread online via hunting down the most fitting policy for you.

With a specific end goal to help, we have given a few advisers for help you pick the best policy, your decision will be single outing and yearly multi-trip. A solitary outing policy will give scope to a particular holiday or a solitary excursion. Just select your holiday destination and afterward your holiday begin date and end date. A yearly multi-trip policy is a travel insurance policy legitimate for 12 months. The primary point of interest of a yearly multi-trip policy is that you don't need to mastermind spread for every excursion that you take, particularly in the event that you and/or your family travel often as the year progressed. It additionally for the most part works out preferred esteem over purchasing a few single excursion arrangements a year.

For more points of interest, please see our aides before settling on your decision.

5. What is classed as a prior restorative condition and would I be able to be secured?

A prior condition for the most part means any medicinal condition for which restorative counsel, judgment, care or treatment was suggested or got. It is dependably a smart thought to address the safety net provider you are considering utilizing to check whether they will incorporate your condition on the policy.

In case you're pregnant, sure prohibitions may apply on the off chance that you travel after a certain point amid the time of your pregnancy. We would encourage you to peruse the Key Facts Policy Summary, and the policy wording altogether, before obtaining the item to see when prohibitions and conditions may be set up. For complete genuine feelings of serenity, you can likewise ask your back up plan any inquiries you may have.

We have the capacity to offer a full rundown of organizations who spend significant time in this sort of spread. It would be ideal if you snap to see our board of safety net providers who give travel insurance to prior restorative conditions.

6. Will I be secured for day outings, trips, and holidays with numerous destinations?

Numerous insurance arrangements will cover for outings, e.g. traveling to another nation for a day or two as a major aspect of your holiday. Notwithstanding, check with the insurance organization as there may be conditions and points of confinement to cover.

For holidays with various destinations, this likewise changes by guarantor. In the event that you wish to buy a solitary excursion policy you'll have to choose the farthest away topographical destination and afterward check with the guarantor they will cover alternate destinations furthermore at whatever time spent traveling.

The other alternative would be to just buy a yearly policy which will guarantee that you are secured at all times and in all destinations, subject to your policy conditions.

7. What is incorporated in my policy?

Points of interest of what you are secured for can be found in your policy wording and Key Facts. Levels of medicinal spread, individual obligation spread and some other sorts of spread that you have obtained will be noted inside your records.

For scope for Cruises, Winter games and Hazardous exercises levels of spread (if accessible) will shift from supplier to supplier. We would recommend you read your policy documentation or check with your supplier before travel.

8. How would I drop my policy?

Yearly multi trip strategies - you are qualified for scratch off your policy inside 14 days of procurement without punishment. If you don't mind contact your insurance supplier for a full discount in this occurrence. After the 14 day crossing out period you are not tied into the policy but rather won't recieve any discount.

Single trek arrangements of under 1 month length of time - despite the fact that you are not tied in, there are no programmed rights to cross out without punishment for single excursion strategies. If you don't mind contact your insurance supplier straightforwardly to talk about their discount policy.

9. Who do I contact to roll out improvements to my policy?

We are content to alter subtle elements, for example, your location, title and surname (in occasion of marriage) on strategies bought through moneysupermarket.com. We might likewise have the capacity to change your travel dates the length of your outing term continues as before.

Moneysupermarket.com is not able to roll out policy improvements that will influence the cost of the policy. This incorporates redesigns, minimizations or adding extra persons to any policy.

In the event that you wish for your policy to be changed, please get in touch with us and take after the on-screen guidelines.

10. At the point when does my policy lapse and by what means would I be able to recharge my policy?

Your policy will lapse at midnight on the last day its substantial for.

For single outing polices your spread will end on the day you have prompted you will come back to the UK. This will be on your affirmation email.

For a yearly policy your spread will lapse an entire year later in this way, for instance, on the off chance that you buy on the 2nd of January 2009, your policy will terminate at midnight on the 1st of January 2010, by which time you must be in the UK.

11. I am having issues finishing installment, why?

In the event that you are having issues finishing installment this may be for a few reasons.

The greater part of issues are typically identified with your card supplier. We recommend that in the first example you verify whether your card has had any issues. Additionally, numerous card suppliers have a second level of security you must utilize; any issues around this can be replied by your bank.

In any case, if you have an installment come up short amid your buy prepare, the security highlights utilized by paypoint, our installment accomplice, will keep some other cards being utilized for 2 hours.

On the off chance that this happens please shut your program and hold up before contending your inquiry and buy with an option card. We admire this may bring about some impairment, yet we do this to keep any sort of card misrepresentation from occurring.

12. Does my gathering/couple/family policy spread me, or any other individual named on the policy, for autonomous travel (i.e. all alone)?

Some insurance arrangements may cover you to travel exclusively. The greater part of these however don't. It is constantly best to contact your insurance supplier to illuminate this kind of data preceding traveling.

13. Will I be secured in the occasion or a characteristic debacle or terrorism?

Subtle elements of spread can be found in your policy documentation with respect to catastrophes and terrorism. There may be avoidances inside your policy so its vital that you check this in case you're concerned.

Imperative - Insurers may not give insurance in the event that you are traveling to a nation where the Foreign and Commonwealth Office have exhorted against travel. For exhortation on nations not to travel to and for worldwide data preceding travel visit www.fco.gov.uk/travel

14. Why do I need spread for my current medicinal condition?

Medicinal expenses abroad can be exceptionally extravagant and without sufficient insurance spread you could be let extremely alone for pocket.

15. What is a previous restorative condition and would I be able to be secured?

A previous condition typically implies any therapeutic condition for which restorative guidance, finding, or treatment was suggested or got. Spread might be accommodated prior restorative conditions that you have announced. If you don't mind check you policy wording and key certainties to guarantee the spread addresses your issues.

16. What is therapeutic screening?

Therapeutic screening is a framework that will solicit you an arrangement from simple different decision inquiries to evaluate the seriousness of your condition.

17. Do I have to know the sorts of drug I am on?

We will need to know the names of your therapeutic conditions, however not the names of your solution.

18. Could I buy this insurance online?

Yes, once you have picked the insurance supplier on finishing a couple of more individual points of interest you will be coordinated that insurance supplier where online installment can be made.

19. Could I buy this insurance via phone?

Yes, in the event that you want to address somebody about your insurance buy phone quantities of all our insurance suppliers will be shown on the outcomes page.